Microsoft says one number. Pax8 says another. ConnectWise bills a third.
The M365 tenant is what's actually in use, Pax8 is what Meridian pays, the ConnectWise agreement is what the client pays. This page forces the three to agree — reconciled nightly.
NCE seats bought through Pax8, SentinelOne slots, and Axcient agents assigned to nobody. The three-way reconciliation below lists each one with its assignment history — cancel or resell.
Live in ASIO, missing from every ConnectWise agreement — mostly machines added mid-contract that never made it onto the addition. Recoverable revenue, and right now uninsured liability.
Oak & Iron and BlueRiver pay for Axcient on machines where the agent is stale or absent. Fix the agents before a restore request finds this first.
The three-way, by client (M365 seats, mixed SKUs)
| Client | M365 assigned | Pax8 billed | On CW agreement | Meridian eats /mo | Client under-billed /mo | Fix |
|---|---|---|---|---|---|---|
| Beacon Freight & Logistics | 96 | 104 | 96 | $1,720 | $980 | |
| Harbor Point Dental Group | 60 | 67 | 62 | $1,540 | $760 | |
| Oak & Iron Hospitality | 31 | 36 | 34 | $740 | $380 | |
| BlueRiver Home Services | 26 | 29 | 27 | $560 | $420 | |
| Crestview Orthopedics | 41 | 45 | 45 | $620 | — | |
| Lawson & Pratt CPAs | 27 | 30 | 28 | $430 | $350 | |
| Summit Title Co. | 19 | 19 | 21 | — | — | |
| Fairfield Community Bank | 62 | 64 | 64 | $90 | — | — |
The $8,400/mo orphaned-license finding = $5,700 M365 shelfware (itemized here) + $1,690 SentinelOne slots + $1,010 Axcient seats. The $2,890/mo of under-billed seats is separate — that one is revenue, not cost.
Recovered vs. leaking — last 6 months
| Month | Recovered | Still leaking |
|---|---|---|
| Feb | $0 | $7,900 |
| Mar | $0 | $8,100 |
| Apr | $1,200 | $8,000 |
| May | $2,600 | $8,200 |
| Jun | $4,100 | $8,300 |
| Jul | $6,800 | $8,400 |
Recovery starts the month the systems get connected — the leak was always there; it just had nowhere to show up.
This is the portal Automated Edge stands up for an MSP: every system connected — PSA, RMM, M365, accounting — this report generated from the real data, and the fixes automated. Yours runs on your own brain, your own database.