Automations
Move a recurring task through the systems and approvals it needs.
Custom builds
Need something specific? We build it.
Edgerton, EdgeKeeper and Switchboard cover most needs. You can make agents in Switchboard just by asking. When the work calls for a specific integration, app or workflow, we scope and build it with you.
What we can build
Start with the work that needs doing.
The shape follows the problem. Here are six ways a scoped build can help.
Apps
Give your team a useful place to handle work spread across tools.
Dashboards
Put the measures you rely on alongside their source records.
Reports
Prepare recurring information for a person to review.
Agents that take action
Scope a defined job, its tools and the human handoffs before it acts.
New integrations
Connect a system we do not yet support.
Example projects
The request can be specific.
These are illustrative examples of work we could scope with you:
- Connect an unsupported line-of-business app to the systems your team already uses.
- Draft quotes from approved information for a person to approve and send.
- Reconcile records from two systems into a report someone can review.
How we work together
Decide what is worth building.
Scope the work
Tell us the task, the systems involved and where people need to make decisions. We agree what the build would do.
Make the business case
Compare the expected benefit with the cost to build, run and maintain it before deciding.
Build and test together
We build the agreed workflow with your team, test its behavior and check the handoffs before rollout.
Run and support
We maintain the connections and the work we build under the agreed service scope.
Estimated time recovered is capacity value, not guaranteed cash savings. Build cost, running costs, adoption and actual results determine payback.
AI automation services
AI automation services: what we build and how
An automation moves a recurring task through the systems and approvals it needs. It might draft a quote from approved information for a person to approve and send, reconcile records from two systems into a report someone can review, or prepare customer details and a proposed next task from an approved form or email source. An app is different: it gives your team one place, with its own screens, to handle work that is spread across several tools. Some requests need both.
We scope each one from evidence. Your Edgerton assessment identifies the work worth changing. We then agree the task, the systems involved and where people need to make decisions. The business case compares the expected benefit with the cost to build, run and maintain it, and you see the scope and price before approving the build. A new system or an unusual process may need more work, and we identify that in the scope before you decide.
Agents you make in Switchboard are read-only: they read and report, and each question runs read-only in a temporary sandbox. When an automation needs to write to a business system or send something outward, a person approves that action first. Access is recorded for review.
After launch, we maintain the connections and the work we build under the agreed service scope. We manage the server, fix problems with what we build and help your team use it. Your team has a named contact, and support coverage and response times are set out in your service agreement.
A managed foundation
Clear boundaries for the work.
Agents you make in Switchboard are read-only: they read and report. When a build needs to write to a system or send something outward, a person approves those actions.
We run your dedicated EdgeKeeper server on Microsoft Azure and support the agreed connections and workflows. Your business data remains yours.
Read how we handle securityBring us the specific task
Tell us what you need to connect or change.
We will talk through the work, the business case and the right starting point.