Industry: Dental

AI for dental practices. Every call answered. Every recall booked.

Edgerton and Edgekeeper for general and specialty dental practices — built around the workflows that drive new-patient capture, recall, and patient lifetime value. Every unanswered ring is a patient calling the next practice.

Who it's for: Single-location and small-group practices (1-15 chairs) whose front desk is a bottleneck, recalls fall through, and after-hours calls go to voicemail.

The system, in your practice

One Edgekeeper brain learns your practice — schedule, recall list, payer mix, front-desk playbook. Edgerton works on top of it: spots tomorrow's unconfirmed patients, drafts the recall outreach, flags unscheduled treatment, and logs everything it does. Your front desk gets shorter mornings, not a new tool to babysit.

What you get.

AI patient coordinator answers every call, 24/7, in the language the caller prefers
Recall outreach runs on autopilot — text, email, voice — with measured conversion
New-patient intake forms route directly to your PMS, no double entry
After-hours emergency triage with graceful human handoff
Infrastructure your DSO partners can audit — a published control standard, checked on every server

What's included.

→Edgerton — measures where your front desk's hours actually go, with your team's consent, before you spend a dollar
→Edgekeeper — one private brain for your practice on a server dedicated to you: patient data never shared, every access logged
→An AI patient coordinator that answers every call, 24/7, in the caller's language, and books on your calendar
→Patient portal, recall dashboards, and a connection to your practice software
→Answers from your own numbers: recall conversion, who's drifting away, where the production is hiding

How we do it.

01
Assess
We map your practice — PMS, operatory count, recall cadence — and measure the front-desk load with Edgerton — at a level of visibility your team agrees to, in writing, with their consent. Output: ROI model and build plan.
02
Build
Fixed-price build. Voice AI tuned to your tone, integrated to your PMS (Open Dental / Dentrix / Curve / EagleSoft), recall flows live within weeks.
03
Operate
Edgerton monitors. We tune the recall cadence and call-handling weekly. Recordings reviewed monthly so you can audit.

Examples.

An assistant that knows the practice

Knows your schedule, recalls, financial reports. Answers the 'how did we do this week?' question without you logging in anywhere.

Edgekeeper

Patient data on a server dedicated to your practice, with a log of every access. Built for regulated work; for practices handling patient data we deploy on the API tier with a zero-retention agreement, and the paperwork is signed before any patient data moves.

The front-desk seat, covered

An AI patient coordinator that answers 24/7, in any language, and books on your calendar — the seat your last receptionist held.

Portals and dashboards

Patient portal, recall dashboards, connections to Open Dental / Dentrix / Curve / EagleSoft.

Your numbers, answered

Which recall types convert? Which patients drift away? Where's the production hiding? Asked in plain English, answered from your practice software.

Proven architecture, mapped to your practice.

The same setup runs in production for an MSP and their client book, and Edgerton has run live engagements for outside businesses through partner MSPs. Your Assessment maps it to your practice software, operatory count, and front-desk workflow.

The promises we put in writing.

If we don't find ROI, you get the fee back.

Edgerton measures how your team's work really happens — with your team's knowledge and consent — and puts a dollar figure on what it finds. If there's no clear ROI path, the verdict is 'don't build' — and the Assessment fee comes back. The report is yours to keep either way.

Production by a fixed date.

Set during the Build. If we miss it, additional weeks of build are on us.

You keep your data — whatever happens.

Your records, everything the brain learned about your business, the log — yours in the contract, with full export rights. The server and the software are ours; the knowledge is yours. Leaving is a documented handover, not a hostage negotiation.

Your rules decide what the AI sees.

Only what you approve goes in. Nothing you don't approve comes out. And every access is written down — so "what did it see?" always has an answer.

A named engagement lead.

Not a queue, not a rotation. You know their name, they know your business — and they pick up the phone.

Questions we get.

Patients hate AI on the phone.

They hate bad AI. Ours is tuned weekly, hands off gracefully, and never pretends. We share recordings monthly so you can audit.

We use Open Dental / Dentrix / Curve / EagleSoft — will it integrate?

Yes, with all of those. The Assessment confirms scope; the Build wires it.

Recall texts are spammy.

That's why we tune the cadence weekly. The metric is conversion-per-recall, not volume.

What about HIPAA?

The architecture is the one regulated practices need: a server dedicated to your practice, no public internet exposure, read-only by default, every access written down. We hold no external audit report and we do not claim one. For practices handling patient data we deploy on the API tier with a zero-retention agreement, and the paperwork is signed before any patient data moves.