Is a MAISP the same as an AI managed service provider?

Yes. The names describe a managed service for AI. Compare the agreed deliverables, ownership, controls, and support rather than choosing by the label.

Do I have to buy a build after the assessment?

No. You keep the report and proposal and decide whether to proceed. If no clear ROI path is found, the assessment fee is refunded.

Does Automated Edge replace our IT provider?

The engagement is focused on the assessment and the AI systems we build and support. We can work alongside your IT provider or deliver through an MSP partnership.

What Is a MAISP? The AI Managed Service Provider, Explained

A Managed AI Services Provider, or MAISP, is a team responsible for implementing and supporting AI in a business. You may also see AI managed service provider or AI managed services. The useful question is what that team will actually deliver and remain responsible for.

Start with the work, not a tool list

At Automated Edge, the first engagement is a paid assessment using Edgerton, our software agent. With your team's knowledge and consent, we install it on the computers you choose and measure how work gets done over ten business days. We look for repeated steps, disconnected systems, and work that could be made easier.

You receive a report and proposal explaining the priorities, proposed connections, build cost, timing, and estimated payback. You keep both and decide whether to commission the build. If we find no clear ROI path, we refund the assessment fee. That is not a guarantee of achieved savings.

What gets built

If the proposal makes sense, we provide a dedicated Microsoft Azure server running EdgeKeeper, software we developed. It connects the tools you approve, controls access, and coordinates the agreed AI and automations. A first project might prepare quotes, assemble reports, or reduce repeated entry between systems.

The proposal names the actual workflow and acceptance criteria. An example on a website is not an included product. Changes require approval under the controls described on our Security page.

Day to day, your team works in Switchboard, on the EdgeKeeper server we manage. Ask it for answers, reports and dashboards, and make as many read-only AI agents as you want. Apps and automations that make changes are built with you, with a business case.

What ongoing service means

We manage the server, maintain the connections, and support what we build. Your agreement names the lead, coverage, response times, review cadence, and costs. New work is scoped before it is added. Your records and business knowledge remain yours, with export rights; we operate the software and server.