Law firm sample report: where the time goes, and the agents that could give some of it back
Calloway & Finch's 26 measured people spend about 66 hours a week on 11 repeated procedures that mostly move matter information from one program to another. 11 read-only agents could take an estimated 26 to 39 of those hours.
Assessment window10 business daysObserved
Sample scope26 people · 26 machines · 4 teamsSites: Main officeObserved
Prepared byAutomated Edge
Not measured: Laptops that attorneys take to court and to client meetings were not part of this measurement; only the office computers were.
66 h/wkspent on 11 repeated procedures todayObserved
26 to 39 h/wk11 agents could take, by reading and preparingEstimate
1,449/wktimes information is copied by hand between programsObserved
automatededge
Edgerton / Assessment
The current picture
Where things stand now.
Nobody here is doing a bad job. The programs do not talk to each other, so people carry the information between them.
F1Observed
People are the connection between the programs.
Matter information is copied by hand from one program to another 1,449 times a week.
Copy-and-paste events between programs, counted across 26 computers: how many, and from which program to which.Explore the record ↗
F2Observed
Drafting happens in short stretches.
A typical uninterrupted stretch for the attorneys is 9 minutes. Across the firm, people change windows about 126 times a day.
11 repeated procedures take about 66 hours a week.
The procedures in the catalogue add up to about 66 hours a week across 26 people.
Runs per week multiplied by the typical minutes per run, for each procedure.Explore the record ↗
F4Observed
Time is written up after the work, not during it.
Attorneys piece together their time entries from sent mail, the calendar and recent documents 50 times a week, about 11.7 hours in total, most often after 5pm.
4 programs in use are not on the firm's official list, including a free PDF editor on three computers. One computer still runs Windows 10.
Programs seen in use, compared with the list the firm gave us; operating system per computer.Explore the record ↗
Share of active time.
Observed
Documents and spreadsheets
35%
Email and messaging
32%
Practice management
16%
Document management
10%
Court sites
3%
E-signature
2%
Websites
2%
Share of active time across all 26 computers.
Where information is copied by hand.
Observed
1,449 copies a week. Two flows lead: matter details copied from the practice management system into Word (180 a week) to assemble documents, letters and client updates, and details from email typed into the practice management system (180 a week), mostly as time entries. Filing email to matters adds 300 copies a week into the document management system.
Practice management system → Word180 / wk
Outlook → Practice management system180 / wk
Document management → Word160 / wk
Outlook → Document management150 / wk
Practice management system → Document management150 / wk
Excel → Practice management system135 / wk
Practice management system → Excel105 / wk
Document management → Practice management system100 / wk
Excel → Outlook60 / wk
Outlook → Word60 / wk
Outlook → Excel45 / wk
Word → Outlook40 / wk
Document management → E-signature40 / wk
PDF editor → Court e-filing and docket sites24 / wk
Word → E-signature20 / wk
1,309 inside named procedures; 140 outside them.
automatededge
Edgerton / Assessment
Who does the work
Teams. Different rhythms.
Shown by team and by person. Person records describe the work, not the person: the aim is to fix procedures, not to score people.
The strips show relative activity by hour, not contracted hours. 0 to 1, where 1 is that team's busiest hour. Observed
Attorneys
10 people · 10 machines Observed
Legal work, client advice and review. Drafting and email share the day; time entries are written up at the end of it.
7am5pm
Paralegals
8 people · 8 machines Observed
Docketing, document preparation, filings and matter upkeep. The morning starts with court notices; drafting and filing preparation fill the afternoon.
7am5pm
Intake
3 people · 3 machines Observed
New enquiries, conflict check prep and engagement letters. Enquiries arrive through the morning; engagement letters go out in the afternoon.
7am5pm
Billing & admin
5 people · 5 machines Observed
Prebills, billing, signatures and running the office. Steady through the month, with prebill review stacked into the first week.
7am5pm
automatededge
Edgerton / Assessment
Your procedures
Name the repeated work.
These are the recurring jobs counted in the assessment. Shared procedures are counted once; each person's share appears inside the record.
11 procedures · 66 hours a week · 264 hours a month Observed
S01 · IntakeNew-matter intake and conflict check prep18 runs / wk · 6.6 h / wk ⌄
18 / week72 / month
22 min / run6.6 h / week · 26.4 h / month
5 copies / run90 copies / week
Observed Observed runs and median minutes; month = 4 working weeks.
Steps observed
findRead the enquiry and the call notesOutlook
findSearch existing clients, matters and partiesPractice management system
prepareFill in the conflict sheetExcel
sendEmail the conflict sheet to the partnersOutlook
Systems touched
Excel · Outlook · Practice management system
Who does it
8 of 18 runs / wk
5 of 18 runs / wk
5 of 18 runs / wk
Where it breaks
Every name on the sheet is searched one at a time, then typed into the spreadsheet.
The same enquiry details are typed again when the matter is opened.
Proposed agent
Conflict Check Prep · Searches existing clients, matters and parties for every name in a new enquiry.
Stays with people: Checking the sheet and sending it to the partners.
Sample report. Calloway & Finch LLP is a fictional company and every figure here is example data, not a client result.
Observed Observed runs and median minutes; month = 4 working weeks.
Steps observed
findGet the final version of the documentDocument management
prepareSet up the signers and signature fieldsE-signature
sendSend it and chase anyone who hasn't signedE-signature
Systems touched
Document management · E-signature
Who does it
7 of 20 runs / wk
7 of 20 runs / wk
4 of 20 runs / wk
2 of 20 runs / wk
Where it breaks
Unsigned documents are tracked from the e-signature service's sent list, one envelope at a time.
Proposed agent
Signature Tracker · Lists every document still waiting for a signature, oldest first.
Stays with people: Setting up the envelope and sending any reminder.
Sample report. Calloway & Finch LLP is a fictional company and every figure here is example data, not a client result.
S11 · ParalegalsFiling email and attachments to the matter150 runs / wk · 7.5 h / wk ⌄
150 / week600 / month
3 min / run7.5 h / week · 30 h / month
2 copies / run300 copies / week
Observed Observed runs and median minutes; month = 4 working weeks.
Steps observed
findOpen the email and its attachmentsOutlook
findLook up the matter numberPractice management system
enterSave and profile it to the matterDocument management
Systems touched
Document management · Outlook · Practice management system
Who does it
18 of 150 runs / wk
18 of 150 runs / wk
18 of 150 runs / wk
18 of 150 runs / wk
18 of 150 runs / wk
17 of 150 runs / wk
9 of 150 runs / wk
17 of 150 runs / wk
17 of 150 runs / wk
Where it breaks
Attachments are renamed by hand before they are saved, and not always to the same convention.
Proposed agent
Email Matter Matching · Matches each new email and attachment to its matter and proposes a name to the firm's convention.
Stays with people: Saving and profiling each one to the matter.
Sample report. Calloway & Finch LLP is a fictional company and every figure here is example data, not a client result.
automatededge
Edgerton / Assessment
The proposed agents
One agent per job.
An agent is suggested for a procedure when it repeats every week, part of it is finding and gathering information, and that information lives in a system we can connect. The agent does the finding and preparing. A person still makes the decision and makes any change. Procedures done by the same people from the same systems share one agent.
A1
Intake · proposed read-only agent
Conflict Check Prep
Searches existing clients, matters and parties for every name in a new enquiry.
Reads
Microsoft 365Standard connection
Practice management systemBuilt with you
Produces in Switchboard
A filled-in conflict sheet for each enquiry, with any past matches listed next to the name they matched.
Stays with people
Checking the sheet and sending it to the partners.
One connection does most of the work: 7 of the 11 agents need the practice management system.
System
What it holds
Connection status
Needed by
Microsoft 365
Email, calendars, Word, Excel, Teams, files
Standard connectionA connection we already support.
6 agents
Practice management system
Clients, matters, calendars, time and billing
Built with youNot a standard connection today. Scoped and built as a new integration, using the vendor's supported access.
7 agents
Document management
Matter documents, templates and correspondence
Built with youNot a standard connection today. Scoped with you.
6 agents
E-signature service
Documents out for signature and their status
Built with youNot a standard connection today. Depends on the service's supported access.
1 agents
Court e-filing and docket sites
Court notices and docket entries
Built with youNot a standard connection today. Each court's site is checked for supported access and terms; agents only read.
2 agents
What each agent would need to read. Access, licensing and permissions are confirmed in the proposal.
26 programs in use ·22 on the official list ·4 not on the list ObservedFrom you
How the system learns the business.
An agent is only useful if it knows how Calloway & Finch works. The assessment is where that starts.
1 / Connect
Connect
We connect the systems the agents need to read, with the access you agree.
Microsoft 365
The practice management system
The document management system
The e-signature service
The court e-filing and docket sites the firm uses, where their terms allow
2 / Create the skills and context
Create the skills and context
We write down how each procedure is done and the business facts an agent needs, then check them with the people who do the work.
One skill for each of the 11 procedures in the catalogue
Context: clients, matters, practice areas, the firm's templates and naming convention, and each client's billing guidelines
The deadline rules chart, written down so Docket Watch shows the rule behind every date and no longer sits on one computer
3 / Train
Train
We show each team its agents in Switchboard and how to make new ones by asking. We adjust the skills as people use them.
A session per team: Attorneys, Paralegals, Intake, Billing & admin
Time Entry Drafts and Docket Watch first, as they touch the most people
Agents run on EdgeKeeper, the dedicated server we manage
automatededge
Edgerton / Assessment
Estimates / the business case
Time back, with the method visible.
Estimated time is capacity your team gets back, not guaranteed cash savings.
Today Observed66 h / wk
Agents could take Estimate26–39 h / wk
Across 48 working weeks Estimate1,270–1,880 h / year
Agent
Today h/wk
Could take h/wk
Year hours
Conflict Check Prep
6.6
4–5.3
190–250
Conflicts Queue
1.8
Not sized
Not sized
Engagement Letter Drafts
3
1.8–2.4
90–120
Docket Watch
6.8
2–3.4
100–160
Time Entry Drafts
11.7
3.5–5.8
170–280
Status Update Drafts
6.7
4–5.3
190–260
Prebill Check
4.7
2.8–3.7
130–180
Document Assembly Prep
10
3–5
140–240
Filing Checklist
4.7
1.4–2.3
70–110
Signature Tracker
2.7
1.6–2.1
80–100
Email Matter Matching
7.5
2.2–3.8
110–180
Total
66
26–39
1,270–1,880
Estimate Value of time, not cash savings or ROI
Current procedure time: $143,000 / year
Proposed agent time back: $57,000–$85,000 / year
All figures above use $45 an hour, a placeholder loaded hourly cost. Change it to your own rate. The proposal sets this against build and operating cost.
Where the estimated time sits.
Estimate
Team ranges below sum the rounded ranges on each person’s card; small differences from the company range are rounding.
Attorneys
4.2–7.4 h / wk
Paralegals
11.9–18.4 h / wk
Intake
6.0–7.8 h / wk
Billing & admin
4.2–5.6 h / wk
The method
For each procedure, multiply the runs a week by the typical minutes a run. That gives hours a week today.
Classify each procedure by its last step. Read and report: the result is an update or reply a person sends. Read, then enter: the result is typed into a system. Decide: the result is an approval.
Assume an agent takes 60% to 80% of a read-and-report procedure and 30% to 50% of a read-then-enter procedure. Decide procedures get no hours. The rest stays with a person: checking, deciding, entering and sending.
Multiply by 48 working weeks for a year, and by $45 an hour for a value. Both are placeholders you can change.
Not counted
Conflicts Queue: the gain is timing, not time.
140 hand copies a week that happen outside the named procedures.
Time lost to constant window changes. It is real, but an agent does not fix it directly.
The entering and sending that stays with people: about 27 to 40 hours a week. Removing it means a build that writes to your systems, scoped with you and a business case.
Any cost. This is the value of time, not a return on investment. The proposal sets it against the cost to build and run.
automatededge
Edgerton / Assessment
What happens next
Check the work together.
1 / NEXT
Walk through this report together
We check the procedures and the numbers with the people who do the work.
2 / NEXT
Proposal
Connections, agents, price and date, with the estimated time set against the cost.
3 / NEXT
Decide
Go ahead, start smaller, or stop here. The report is yours to keep either way.
How we measured
10 business days across 26 computers. Workflow: programs, window titles, active time and screen context. No audio. Staff told in writing before anything ran.
Not measured: Laptops that attorneys take to court and to client meetings were not part of this measurement; only the office computers were.
The measurement data is Calloway & Finch's. It is deleted five business days after this report is delivered.
Sample report. Calloway & Finch LLP is a fictional company and every figure here is example data, not a client result.
Individual work patterns
People behind the process.
Choose a person to see their work, related machines and procedures, and the basis for any time estimate.
26 of 26 people
Person record From you
Eleanor Calloway
Managing Partner · Attorneys · Main office
Active / day Observed7.3 h
Window changes / day Observed114
Quiet stretch Observed10 min
Usual hours Observed
8am to 6:30pm
After-hours activity Observed
12%
Meetings / week Observed
8 h
Procedure time / week Observed
2.1 h
Programs / active time Observed
Outlook
31%
Word
27%
Document management
7%
Practice management system
11%
Teams
8%
PDF editor
9%
Legal research site
7%
Procedures / this person’s runs Observed
9 of 18 runs / wk
5 of 50 runs / wk
Machines Observed
Agents that could help Estimate
Conflicts Queue · Keeps one list of conflict sheets waiting for a partner, oldest first.
Time Entry Drafts · Lays out the day's emails, meetings and documents by matter, so time can be written from a list instead of from memory.
Sample report. Calloway & Finch LLP is a fictional company and every figure here is example data, not a client result.
Machine context
A closer look at each machine.
Choose a machine to see its assigned person, activity, applications and health context.
26 of 26 machines
Machine record Observed
CF-ATT-01
Desktop · Windows 11 Pro · Main office
Active / day Observed7.3 h
Idle share Observed14%
After-hours share Observed12%
Used by From you
Usual hours Observed
8am to 6:30pm
Programs in use Observed
11
Health score Observed
100
Top programs Observed
Outlook · Word · Practice management system
Programs outside official list ObservedFrom you
None recorded.
Health domains Observed
disk goodperformance goodpatches goodbackups goodservices good
Risks / review needed Review needed
No specific risk recorded.
Sample report. Calloway & Finch LLP is a fictional company and every figure here is example data, not a client result.
Complete record appendix
People and machines.
Sample report. Calloway & Finch LLP is a fictional company and every figure here is example data, not a client result. All supplied records appear here, independent of the selected view or search.
People
Person record / Appendix From you
Eleanor Calloway
Managing Partner · Attorneys · Main office
Active / day Observed7.3 h
Window changes / day Observed114
Quiet stretch Observed10 min
Usual hours Observed
8am to 6:30pm
After-hours activity Observed
12%
Meetings / week Observed
8 h
Procedure time / week Observed
2.1 h
Programs / active time Observed
Outlook
31%
Word
27%
Document management
7%
Practice management system
11%
Teams
8%
PDF editor
9%
Legal research site
7%
Procedures / this person’s runs Observed
9 of 18 runs / wk
5 of 50 runs / wk
Machines Observed
Agents that could help Estimate
Conflicts Queue · Keeps one list of conflict sheets waiting for a partner, oldest first.
Time Entry Drafts · Lays out the day's emails, meetings and documents by matter, so time can be written from a list instead of from memory.
Sample report. Calloway & Finch LLP is a fictional company and every figure here is example data, not a client result.
Machines
Machine record / Appendix Observed
CF-ATT-01
Desktop · Windows 11 Pro · Main office
Active / day Observed7.3 h
Idle share Observed14%
After-hours share Observed12%
Used by From you
Usual hours Observed
8am to 6:30pm
Programs in use Observed
11
Health score Observed
100
Top programs Observed
Outlook · Word · Practice management system
Programs outside official list ObservedFrom you
None recorded.
Health domains Observed
disk goodperformance goodpatches goodbackups goodservices good
Risks / review needed Review needed
No specific risk recorded.
Sample report. Calloway & Finch LLP is a fictional company and every figure here is example data, not a client result.
Machine record / Appendix Observed
CF-ATT-02
Desktop · Windows 11 Pro · Main office
Active / day Observed8.2 h
Idle share Observed14%
After-hours share Observed14%
Used by From you
Usual hours Observed
8am to 6:30pm
Programs in use Observed
11
Health score Observed
98
Top programs Observed
Outlook · Word · Document management
Programs outside official list ObservedFrom you
None recorded.
Health domains Observed
disk goodperformance goodpatches goodbackups goodservices good
Risks / review needed Review needed
No specific risk recorded.
Sample report. Calloway & Finch LLP is a fictional company and every figure here is example data, not a client result.
Machine record / Appendix Observed
CF-ATT-03
Desktop · Windows 11 Pro · Main office
Active / day Observed8.2 h
Idle share Observed14%
After-hours share Observed6%
Used by From you
Usual hours Observed
8am to 5:30pm
Programs in use Observed
11
Health score Observed
87
Top programs Observed
Outlook · Word · Document management
Programs outside official list ObservedFrom you
None recorded.
Health domains Observed
disk warnperformance goodpatches goodbackups goodservices good
Risks / review needed Review needed
Less than 15% disk space left; large exhibit PDFs are saved locally.
Sample report. Calloway & Finch LLP is a fictional company and every figure here is example data, not a client result.
Machine record / Appendix Observed
CF-ATT-04
Desktop · Windows 11 Pro · Main office
Active / day Observed7.9 h
Idle share Observed14%
After-hours share Observed14%
Used by From you
Usual hours Observed
8:30am to 5:30pm
Programs in use Observed
11
Health score Observed
99
Top programs Observed
Outlook · Word · Document management
Programs outside official list ObservedFrom you
None recorded.
Health domains Observed
disk goodperformance goodpatches goodbackups goodservices good
Risks / review needed Review needed
No specific risk recorded.
Sample report. Calloway & Finch LLP is a fictional company and every figure here is example data, not a client result.
Machine record / Appendix Observed
CF-ATT-05
Desktop · Windows 11 Pro · Main office
Active / day Observed7.2 h
Idle share Observed14%
After-hours share Observed12%
Used by From you
Usual hours Observed
8:30am to 5:30pm
Programs in use Observed
11
Health score Observed
97
Top programs Observed
Outlook · Word · Document management
Programs outside official list ObservedFrom you
A personal file-sync app
Health domains Observed
disk goodperformance goodpatches goodbackups goodservices good
Risks / review needed Review needed
1 program not on Calloway & Finch's official list: A personal file-sync app.
Sample report. Calloway & Finch LLP is a fictional company and every figure here is example data, not a client result.
Machine record / Appendix Observed
CF-ATT-06
Desktop · Windows 11 Pro · Main office
Active / day Observed7.6 h
Idle share Observed14%
After-hours share Observed9%
Used by From you
Usual hours Observed
8am to 6:30pm
Programs in use Observed
11
Health score Observed
100
Top programs Observed
Outlook · Word · Practice management system
Programs outside official list ObservedFrom you
None recorded.
Health domains Observed
disk goodperformance goodpatches goodbackups goodservices good
Risks / review needed Review needed
No specific risk recorded.
Sample report. Calloway & Finch LLP is a fictional company and every figure here is example data, not a client result.
Machine record / Appendix Observed
CF-ATT-07
Desktop · Windows 11 Pro · Main office
Active / day Observed7.8 h
Idle share Observed14%
After-hours share Observed14%
Used by From you
Usual hours Observed
8am to 5:30pm
Programs in use Observed
11
Health score Observed
98
Top programs Observed
Outlook · Word · Document management
Programs outside official list ObservedFrom you
A free PDF editor
Health domains Observed
disk goodperformance goodpatches goodbackups goodservices good
Risks / review needed Review needed
1 program not on Calloway & Finch's official list: A free PDF editor.
Sample report. Calloway & Finch LLP is a fictional company and every figure here is example data, not a client result.
Machine record / Appendix Observed
CF-ATT-08
Desktop · Windows 11 Pro · Main office
Active / day Observed7.3 h
Idle share Observed14%
After-hours share Observed8%
Used by From you
Usual hours Observed
8:30am to 5:30pm
Programs in use Observed
11
Health score Observed
Unknown
Top programs Observed
Outlook · Word · Document management
Programs outside official list ObservedFrom you
None recorded.
Health domains Observed
disk unknownperformance unknownpatches unknownbackups unknownservices unknown
The health check was not switched on for this computer.
Risks / review needed Review needed
No specific risk recorded.
Sample report. Calloway & Finch LLP is a fictional company and every figure here is example data, not a client result.
Machine record / Appendix Observed
CF-ATT-09
Desktop · Windows 11 Pro · Main office
Active / day Observed8.1 h
Idle share Observed14%
After-hours share Observed9%
Used by From you
Usual hours Observed
8am to 6pm
Programs in use Observed
11
Health score Observed
99
Top programs Observed
Outlook · Word · Document management
Programs outside official list ObservedFrom you
None recorded.
Health domains Observed
disk goodperformance goodpatches goodbackups goodservices good
Risks / review needed Review needed
No specific risk recorded.
Sample report. Calloway & Finch LLP is a fictional company and every figure here is example data, not a client result.
Machine record / Appendix Observed
CF-ATT-10
Desktop · Windows 11 Pro · Main office
Active / day Observed7.5 h
Idle share Observed14%
After-hours share Observed9%
Used by From you
Usual hours Observed
8:30am to 5:30pm
Programs in use Observed
11
Health score Observed
97
Top programs Observed
Outlook · Word · Document management
Programs outside official list ObservedFrom you
None recorded.
Health domains Observed
disk goodperformance goodpatches goodbackups goodservices good
Risks / review needed Review needed
No specific risk recorded.
Sample report. Calloway & Finch LLP is a fictional company and every figure here is example data, not a client result.
Machine record / Appendix Observed
CF-PAR-01
Desktop · Windows 11 Pro · Main office
Active / day Observed7.1 h
Idle share Observed14%
After-hours share Observed2%
Used by From you
Usual hours Observed
8:30am to 5pm
Programs in use Observed
11
Health score Observed
100
Top programs Observed
Word · Outlook · Document management
Programs outside official list ObservedFrom you
None recorded.
Health domains Observed
disk goodperformance goodpatches goodbackups goodservices good
Risks / review needed Review needed
No specific risk recorded.
Sample report. Calloway & Finch LLP is a fictional company and every figure here is example data, not a client result.
Machine record / Appendix Observed
CF-PAR-02
Desktop · Windows 11 Pro · Main office
Active / day Observed7.3 h
Idle share Observed14%
After-hours share Observed3%
Used by From you
Usual hours Observed
8am to 5:30pm
Programs in use Observed
11
Health score Observed
98
Top programs Observed
Word · Outlook · Practice management system
Programs outside official list ObservedFrom you
A free PDF editor
Health domains Observed
disk goodperformance goodpatches goodbackups goodservices good
Risks / review needed Review needed
1 program not on Calloway & Finch's official list: A free PDF editor.
Sample report. Calloway & Finch LLP is a fictional company and every figure here is example data, not a client result.
Machine record / Appendix Observed
CF-PAR-03
Desktop · Windows 11 Pro · Main office
Active / day Observed7 h
Idle share Observed14%
After-hours share Observed2%
Used by From you
Usual hours Observed
8am to 5:30pm
Programs in use Observed
11
Health score Observed
96
Top programs Observed
Outlook · Word · Document management
Programs outside official list ObservedFrom you
None recorded.
Health domains Observed
disk goodperformance goodpatches goodbackups goodservices good
Risks / review needed Review needed
No specific risk recorded.
Sample report. Calloway & Finch LLP is a fictional company and every figure here is example data, not a client result.
Machine record / Appendix Observed
CF-PAR-04
Desktop · Windows 11 Pro · Main office
Active / day Observed7.9 h
Idle share Observed14%
After-hours share Observed2%
Used by From you
Usual hours Observed
8:30am to 5pm
Programs in use Observed
11
Health score Observed
99
Top programs Observed
Outlook · Word · Document management
Programs outside official list ObservedFrom you
None recorded.
Health domains Observed
disk goodperformance goodpatches goodbackups goodservices good
Risks / review needed Review needed
No specific risk recorded.
Sample report. Calloway & Finch LLP is a fictional company and every figure here is example data, not a client result.
Machine record / Appendix Observed
CF-PAR-05
Desktop · Windows 10 Pro · Main office
Active / day Observed7 h
Idle share Observed14%
After-hours share Observed5%
Used by From you
Usual hours Observed
8am to 5pm
Programs in use Observed
11
Health score Observed
73
Top programs Observed
Outlook · Word · Document management
Programs outside official list ObservedFrom you
None recorded.
Health domains Observed
disk goodperformance goodpatches criticalbackups goodservices good
Risks / review needed Review needed
Runs Windows 10. Standard support ended in October 2025; check whether it is covered by extended security updates, or plan the upgrade.
Sample report. Calloway & Finch LLP is a fictional company and every figure here is example data, not a client result.
Machine record / Appendix Observed
CF-PAR-06
Desktop · Windows 11 Pro · Main office
Active / day Observed7.4 h
Idle share Observed14%
After-hours share Observed1%
Used by From you
Usual hours Observed
8:30am to 5pm
Programs in use Observed
11
Health score Observed
100
Top programs Observed
Word · Outlook · Document management
Programs outside official list ObservedFrom you
A free PDF editor
Health domains Observed
disk goodperformance goodpatches goodbackups goodservices good
Risks / review needed Review needed
1 program not on Calloway & Finch's official list: A free PDF editor.
Sample report. Calloway & Finch LLP is a fictional company and every figure here is example data, not a client result.
Machine record / Appendix Observed
CF-PAR-07
Desktop · Windows 11 Pro · Main office
Active / day Observed7.3 h
Idle share Observed14%
After-hours share Observed4%
Used by From you
Usual hours Observed
8am to 5:30pm
Programs in use Observed
11
Health score Observed
98
Top programs Observed
Word · Outlook · Document management
Programs outside official list ObservedFrom you
A free deadline calculator app
Health domains Observed
disk goodperformance goodpatches goodbackups goodservices good
Risks / review needed Review needed
1 program not on Calloway & Finch's official list: A free deadline calculator app.
Sample report. Calloway & Finch LLP is a fictional company and every figure here is example data, not a client result.
Machine record / Appendix Observed
CF-PAR-08
Desktop · Windows 11 Pro · Main office
Active / day Observed7.5 h
Idle share Observed14%
After-hours share Observed1%
Used by From you
Usual hours Observed
8:30am to 5pm
Programs in use Observed
11
Health score Observed
96
Top programs Observed
Word · Outlook · Document management
Programs outside official list ObservedFrom you
None recorded.
Health domains Observed
disk goodperformance goodpatches goodbackups goodservices good
Risks / review needed Review needed
No specific risk recorded.
Sample report. Calloway & Finch LLP is a fictional company and every figure here is example data, not a client result.
Machine record / Appendix Observed
CF-INT-01
Desktop · Windows 11 Pro · Main office
Active / day Observed7.4 h
Idle share Observed14%
After-hours share Observed2%
Used by From you
Usual hours Observed
8:30am to 4:30pm
Programs in use Observed
11
Health score Observed
99
Top programs Observed
Outlook · Practice management system · Excel
Programs outside official list ObservedFrom you
A browser extension for screenshots
Health domains Observed
disk goodperformance goodpatches goodbackups goodservices good
Risks / review needed Review needed
1 program not on Calloway & Finch's official list: A browser extension for screenshots.
Sample report. Calloway & Finch LLP is a fictional company and every figure here is example data, not a client result.
Machine record / Appendix Observed
CF-INT-02
Desktop · Windows 11 Pro · Main office
Active / day Observed7.7 h
Idle share Observed14%
After-hours share Observed3%
Used by From you
Usual hours Observed
8:30am to 5pm
Programs in use Observed
11
Health score Observed
88
Top programs Observed
Outlook · Excel · Practice management system
Programs outside official list ObservedFrom you
None recorded.
Health domains Observed
disk goodperformance goodpatches goodbackups goodservices warn
Risks / review needed Review needed
The backup agent stopped twice during the window.
Sample report. Calloway & Finch LLP is a fictional company and every figure here is example data, not a client result.
Machine record / Appendix Observed
CF-INT-03
Desktop · Windows 11 Pro · Main office
Active / day Observed7.2 h
Idle share Observed14%
After-hours share Observed2%
Used by From you
Usual hours Observed
8:30am to 4:30pm
Programs in use Observed
11
Health score Observed
100
Top programs Observed
Outlook · Practice management system · Word
Programs outside official list ObservedFrom you
None recorded.
Health domains Observed
disk goodperformance goodpatches goodbackups goodservices good
Risks / review needed Review needed
No specific risk recorded.
Sample report. Calloway & Finch LLP is a fictional company and every figure here is example data, not a client result.
Machine record / Appendix Observed
CF-BIL-01
Desktop · Windows 11 Pro · Main office
Active / day Observed7.5 h
Idle share Observed14%
After-hours share Observed2%
Used by From you
Usual hours Observed
8am to 5pm
Programs in use Observed
11
Health score Observed
98
Top programs Observed
Practice management system · Outlook · Excel
Programs outside official list ObservedFrom you
None recorded.
Health domains Observed
disk goodperformance goodpatches goodbackups goodservices good
Risks / review needed Review needed
No specific risk recorded.
Sample report. Calloway & Finch LLP is a fictional company and every figure here is example data, not a client result.
Machine record / Appendix Observed
CF-BIL-02
Desktop · Windows 11 Pro · Main office
Active / day Observed7.3 h
Idle share Observed14%
After-hours share Observed3%
Used by From you
Usual hours Observed
8:30am to 4:30pm
Programs in use Observed
11
Health score Observed
87
Top programs Observed
Practice management system · Outlook · Excel
Programs outside official list ObservedFrom you
None recorded.
Health domains Observed
disk goodperformance goodpatches warnbackups goodservices good
Risks / review needed Review needed
Security updates waiting more than 30 days.
Sample report. Calloway & Finch LLP is a fictional company and every figure here is example data, not a client result.
Machine record / Appendix Observed
CF-BIL-03
Desktop · Windows 11 Pro · Main office
Active / day Observed7.1 h
Idle share Observed14%
After-hours share Observed3%
Used by From you
Usual hours Observed
8am to 4:30pm
Programs in use Observed
11
Health score Observed
99
Top programs Observed
Practice management system · Outlook · Excel
Programs outside official list ObservedFrom you
None recorded.
Health domains Observed
disk goodperformance goodpatches goodbackups goodservices good
Risks / review needed Review needed
No specific risk recorded.
Sample report. Calloway & Finch LLP is a fictional company and every figure here is example data, not a client result.
Machine record / Appendix Observed
CF-BIL-04
Desktop · Windows 11 Pro · Main office
Active / day Observed7.6 h
Idle share Observed14%
After-hours share Observed3%
Used by From you
Usual hours Observed
8:30am to 4:30pm
Programs in use Observed
11
Health score Observed
97
Top programs Observed
Practice management system · Outlook · Excel
Programs outside official list ObservedFrom you
None recorded.
Health domains Observed
disk goodperformance goodpatches goodbackups goodservices good
Risks / review needed Review needed
No specific risk recorded.
Sample report. Calloway & Finch LLP is a fictional company and every figure here is example data, not a client result.
Machine record / Appendix Observed
CF-BIL-05
Desktop · Windows 11 Pro · Main office
Active / day Observed7.5 h
Idle share Observed14%
After-hours share Observed3%
Used by From you
Usual hours Observed
8:30am to 5pm
Programs in use Observed
11
Health score Observed
100
Top programs Observed
Practice management system · Outlook · Excel
Programs outside official list ObservedFrom you
None recorded.
Health domains Observed
disk goodperformance goodpatches goodbackups goodservices good
Risks / review needed Review needed
No specific risk recorded.
Sample report. Calloway & Finch LLP is a fictional company and every figure here is example data, not a client result.
Your business. Your evidence.
Find out where your team's time goes.
Edgerton measures the work you agree to assess. You keep the findings and decide what to build. A proposal compares the estimated benefit with the actual build and operating costs.